The I Hotel and Conference Center takes pride in exceeding our guest's expectations. Below are recent guest comments about the I Hotel property and our services:
Date: November 10, 2008
Guest's reason of visit: Hotel guest
Guest Comment: "The reservation clerks were very helpful. They were always very pleasant and handled transactions well."
-R. Wren-
Date: November 2, 2008
Guest's reason of visit: Hotel guest
Guest Comment: "Don is a keeper! He made us feel very special and anticipated our needs! He truly personalized the hotel! We had a wonderful time visiting my son at the U of I. The beds are great and the staff is well trained, thoughtful, friendly but not to friendly. Kudos to whomever trained the staff (especially Don!)."
-J. Zwirn-Turkin-
Date: October 24, 2008
Guest's reason of visit: Hotel guest
Guest Comment:"I loved the design of the room, the books and bookshelves, the blanket on the chair, and the shower. The room was clean and neat and smelled nice. I also liked the toiletries. This was a comfortable and fun place to stay, and I would like to return for pleasure instead of business sometime."
-Sarah-
Date: October 22, 2008
Guest's reason of visit: Hotel guest
Guest Comment:"We are writing to express our content with our recent stay at the I Hotel and Conference Center. We stayed at your hotel Friday October 11 through Sunday October 13. From the moment we walked in the door, the service was excellent. The room was well appointed and extremely clean.
On Saturday morning, our shower was broken. I called down to the front desk and within 3 minutes Abe Jones was at our door. He looked at the problem, realized he would need maintenance, and told us it would take 20 minutes to fix. We went and walked around for 20 minutes and when we came back to the room the shower was fixed. Abe had brought us coffee and a gift basket for our trouble. Not only was Abe extremely courteous but the maintenance man was very courteous as well.
The rest of our stay was great. Again, every employee was friendly and courteous and the hotel was clean and well organized. We are the first to express disappointment when we receive poor customer service but are also diligent about reporting excellent customer service. We will definitely stay at your hotel again and will recommend our colleagues and friends to do the same."
-K. Engelke & P. Quinn-
Date: October 8, 2008
Guest's reason of visit: Conference Center Event
Guest Comment: "I would be remiss if I did not personally acknowledge the outstanding service you provided for the ACES Career Fair
last week. The event was the best it had ever been in its 29 years of existence. Recruiters and students alike had a fantastic experience. Your professionalism, customer service attitude, and long hours made it easy to do my job. Your hard work made us look good.
Also, many thanks to the catering staff. The food and drink were outstanding. Recruiters enjoyed the opportunity to sit down to a nice
lunch instead of a standard box lunch that is so often served at career fairs. Additionally, I appreciate your flexibility in meeting our
needs for the happy hour. The decision to add the happy hour to our event was made just a couple weeks ago. Your accommodation of our last
minute request is appreciated."
-J. Neef-
Date: October 3, 2008
Guest's reason of visit: Hotel guest
Guest Comment: "Beautiful hotel, great room layout especially the bathrooms (loved the pocket door and the wood shelf underneath the sink).
Keep up the cleanliness! Bottled water was a nice perk. We attended the wedding reception on Saturday, 9/27. The facility for the reception was
great, food was very good. Outdoor patio was nice too."
-J. Willkomm-